01
Vessel-to-shore networks
Satellite, cellular-bonded and shoreside links that fail over before the bridge notices. We own the handoff most MSPs pretend doesn't exist.
ALL STATIONS OPERATIONAL
HALYARD.Request a survey
[ MANAGED IT · MARITIME LOGISTICS & PORT OPERATIONS ]
The tide doesn't
wait for your
help desk.
Halyard runs the networks, security and vessel-to-shore systems that keep terminals, forwarders and 3PLs moving — through customs outages, storm season and the 3am call. Built by people who've stood the watch.
DEPTH SOUNDINGS
- 99.98%
- uptime / trailing 12mo
- across 41 sites
- 07:42
- median mins to on-site
- Tacoma + Seattle ports
- 1,300+
- endpoints under watch
- vessel, yard & office
- 0
- ransomware payouts
- since founding, 2014
[ WHY A VERTICAL MSP ]
A generic IT shop sees a ticket. We see a vessel berthing in nine hours with a dead manifest feed. The difference is whether your cargo clears — or sits accruing demurrage at $240 a container, a day.
PLATE 01 — TACOMA APPROACH
We map your estate the way a pilot maps a harbour: every link, feed and failover charted before the first incident, not after.
What we operate
02
Customs & EDI continuity
ANSI X12, EDIFACT and AMS feeds monitored to the message. When CBP's gateway hiccups at 2am, we're already re-queuing — not opening a ticket.
03
OT / yard hardening
Crane PLCs, RTG telemetry and gate OCR live on segmented networks with their own incident runbooks. IT and operational tech, treated as one surface.
04
24/7 watch + survey
A standing watch in Tacoma, not an overseas queue. Quarterly survey of your estate with findings written for your CFO, not your firewall.
SHIP'S LOG · SELECTED ENTRIES
Bonded link held when the regional carrier dropped 6 hours. Zero missed customs windows across three terminals.
Lateral movement contained to one segmented workstation in under four minutes. Yard never stopped.
Auto-requeued 2,140 ANSI X12 messages before the forwarder's morning shift logged in.
Berths
Watch
Single terminal or forwarder
from $4,800 / mo
- 24/7 monitoring + watch
- Endpoint & identity security
- Quarterly survey
- Next-business-day on-site
Pilot
most berthedMulti-site operators
from $11,500 / mo
- Everything in Watch
- Vessel-to-shore link mgmt
- Customs/EDI continuity
- 2-hour on-site SLA
- Named operations lead
Harbour
Port authorities & 3PLs
bespoke
- Everything in Pilot
- OT / yard hardening
- Embedded resident engineer
- Board-level reporting
- Regulatory liaison (USCG / CBP)
Start with a survey,
not a sales call.
A senior engineer walks your estate — vessel links, yard OT, customs feeds, the lot — and hands you a written findings report inside ten business days. No obligation, no jargon, no junior in a headset.
- DIRECT LINE
- +1 253 555 0142
- WATCH (24/7)
- watch@halyard.example